Terms And Conditions

All information and Products supply takes place under Somatropineonline Inc. (herein referred to as SOMATROPINEONLINE INC.) Terms and Conditions. The End User/ Importer is referred to as the Buyer.

SOMATROPINEONLINE INC. will only supply Products under these Terms and Conditions, which are conclusive and non-negotiable.
The Buyer accepts full liability for the use of all Products and services supplied by SOMATROPINEONLINE INC. The Buyer assures they will only use Products under the guidance of their physician.
The Buyer is completely responsible for the confirmation of their personal importation requirements, including any prescription requirements. Products are not available where prohibited by law.
The Buyer warrants that they hold SOMATROPINEONLINE INC. free of any and all legal action and prosecution. This includes any entrapment procedures that may be perpetrated or attempted by law enforcement and government agents and/or their agencies.
The Buyer affirms they are of legal age and capacity.
SOMATROPINEONLINE INC. is not held responsible for any losses in the mail, unless the Buyer requested and purchased a registered service. However the Buyer must allow a period of 14 days after the ship date as indicated on the Dispatch Note. In the event of a claim under the registered service, an officially confirmed mailing loss will result in the Products being shipped for a second and final time. The tracking process by the registered service could take several weeks.
Courier services for Product shipments are NOT recommended and will only be undertaken if the Buyer has met SOMATROPINEONLINE INC. courier release paperwork requirements. All charges including freight and taxes must be met by the Buyer', including all return costs if the Products have to be returned to SOMATROPINEONLINE INC..
In the event of the Products being detained by a foreign Customs authority, the Buyer must provide evidence to SOMATROPINEONLINE INC. for their confirmation of importation, i.e. a prescription and copies of communication with Authorities etc. In such an event the Buyer should contact SOMATROPINEONLINE INC. before committing to any course of action, including the return of any Products. If Authorities retain the Products, the loss rests with the Buyer. In the event that the Products are returned by Customs, then when the Products are received at SOMATROPINEONLINE INC. they may be reshipped again, or be subject to a Product(s) Credit Note or Refund as per the conditions in section 11.
If the Buyer adjusts an Order before the Products are shipped then the adjustments will be accepted, (providing there is no financial difference, otherwise only Products Credit Note(s) for other Products may be issued). A part refund request by the Buyer is subject to the conditions in section 10.
If the Buyer wants to stop or adjust an Order after payment has been processed, but before the Products have been shipped, it is subject up to a 25% charge on credit cards or 15% charge on Money Orders, or a minimum of $10, whichever is the greater.
If the Buyer wishes to return Products, (except under the circumstances in section 12) as long as the Products are sent by the Buyer within 14 days of receipt and received by SOMATROPINEONLINE INC. in a good, unopened, resalable condition with an expiry date more than 12 months validity, a Product Credit Note can be issued, plus a charge for reshipping. If the Buyer requires a full or part refund then a 50% restocking fee is applicable, (applied only to Products, not Shipping and Handling which is non-refundable) or a minimum of $10, whichever is the greater.
If SOMATROPINEONLINE INC. has shipped the wrong Products or Products have arrived in a damaged condition due to incorrect packaging, then the package and Products must be returned to SOMATROPINEONLINE INC. for inspection, (always contact SOMATROPINEONLINE INC. before undertaking any action). If the fault is identified and agreed, SOMATROPINEONLINE INC. will reship the Products a second and final time. A refund or part refund is subject to the conditions in section 11.
If Buyer, or other, places an Order and initiates a prescription filing process with SOMATROPINEONLINE INC., and then fails to supply a valid prescription or complete the process within 30-days, SOMATROPINEONLINE INC. reserves the right to cancel the Order and charge a 25% handling and restocking fee.
SOMATROPINEONLINE INC. does not offer medical advice; all information is supplied on an educational basis and should not be construed to replace that of a physician. All translations are offered on a best effort basis. Any opinions stated are not necessarily those of SOMATROPINEONLINE INC.. Where applicable, in accordance with Title 17 U.S.C. Section 107, material is distributed without profit to those who have expressed a prior interest in receiving the information for research and educational purposes.
SOMATROPINEONLINE INC. reserves the discretion to alter methods of shipments or to refuse Orders.
All offers are valid for a limited time only and subject to stock availability.
Other conditions that are not covered in these Terms and Conditions will be determined by SOMATROPINEONLINE INC. conclusively and SOMATROPINEONLINE INC. Terms and Conditions are subject to change without notice.